What is Coinsquare?
Coinsquare is Canada's largest cryptocurrency exchange platform, providing users with a secure and regulated environment to buy, sell, and trade digital currencies. Founded in 2014, Coinsquare offers access to popular cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and many others.
The platform serves over 2 million users across Canada and offers both basic and advanced trading features, making it suitable for beginners and experienced traders alike.
How to Sign In to Coinsquare
Step-by-Step Login Process
Visit the Official Website
Navigate to coinsquare.com and click the "Login" button in the top-right corner.
Enter Your Credentials
Input your registered email address and password in the login form.
Complete 2FA Verification
If you have two-factor authentication enabled, enter the 6-digit code from your authenticator app.
Access Your Dashboard
Once authenticated, you'll be redirected to your account dashboard.
Pro Tip: Always ensure you're on the official Coinsquare website (look for the secure "https://" and the correct domain) to protect yourself from phishing attempts.
Troubleshooting Common Login Issues
Forgot Password
If you can't remember your password:
- Click "Forgot Password?" on the login page
- Enter your registered email address
- Check your email for password reset instructions
- Follow the link to create a new password
Account Locked
Your account may be temporarily locked after multiple failed login attempts:
- Wait 30 minutes before trying again
- Ensure you're using the correct credentials
- Contact customer support if the issue persists
2FA Code Issues
Problems with two-factor authentication:
- Ensure your device's time is synchronized
- Try generating a new code
- Use backup codes if available
- Contact support to disable 2FA temporarily
Browser-Related Issues
Technical problems preventing login:
- Clear your browser cache and cookies
- Disable browser extensions temporarily
- Try using an incognito/private browsing window
- Switch to a different browser or device
Setting Up Two-Factor Authentication (2FA)
Two-factor authentication adds an extra layer of security to your Coinsquare account. We highly recommend enabling this feature to protect your digital assets.
How to Enable 2FA
Download an Authenticator App
Install Google Authenticator, Authy, or similar app on your smartphone.
Access Security Settings
Log into your Coinsquare account and navigate to Account Settings > Security.
Scan QR Code
Use your authenticator app to scan the QR code displayed on screen.
Verify Setup
Enter the 6-digit code from your app to confirm the setup.
Save Backup Codes
Store the provided backup codes in a safe place for account recovery.
How to Reset Your Coinsquare Password
If you've forgotten your password or suspect it may be compromised, follow these steps to reset it securely.
Access Password Reset
Go to the Coinsquare login page and click "Forgot Password?"
Enter Email Address
Provide the email address associated with your Coinsquare account.
Check Your Email
Look for a password reset email from Coinsquare (check spam folder if needed).
Create New Password
Click the reset link and create a strong, unique password.
Password Requirements: Use at least 8 characters with a mix of uppercase, lowercase, numbers, and special characters. Avoid using personal information or common words.
Accessing Coinsquare Trading Features
Once logged in, Coinsquare offers various trading options and tools to help you buy, sell, and manage cryptocurrencies effectively.
Quick Trade
Perfect for beginners, offering simple buy/sell functionality with real-time pricing.
- • Instant market orders
- • Real-time price quotes
- • Easy currency conversion
Advanced Trading
Professional trading interface with advanced charting and order types.
- • Limit and stop orders
- • Technical analysis tools
- • Order book visualization
Portfolio Management
Track your investments and performance across all cryptocurrencies.
- • Portfolio overview
- • Performance analytics
- • Transaction history
Funding Options
Multiple ways to deposit and withdraw funds securely.
- • Bank transfers (Interac e-Transfer)
- • Wire transfers
- • Cryptocurrency deposits
Security Best Practices
Protecting your Coinsquare account and cryptocurrency investments requires following these essential security practices.
Enable Two-Factor Authentication
Always use 2FA with an authenticator app, never SMS when possible.
Use Strong, Unique Passwords
Create a complex password that you don't use anywhere else.
Verify Website URLs
Always check that you're on the official coinsquare.com domain.
Keep Software Updated
Regularly update your browser, operating system, and security software.
Monitor Account Activity
Regularly review your account for any unauthorized transactions or changes.
Use Secure Networks
Avoid accessing your account on public Wi-Fi; use a VPN if necessary.
Frequently Asked Questions
Is Coinsquare safe to use?
Yes, Coinsquare is a regulated cryptocurrency exchange in Canada, compliant with FINTRAC regulations. They use industry-standard security measures including cold storage for customer funds and advanced encryption.
What if I can't access my authenticator app?
If you lose access to your authenticator app, use your backup codes that were provided during 2FA setup. If you don't have backup codes, contact Coinsquare customer support with proper identification.
How long does account verification take?
Account verification typically takes 1-3 business days, depending on the level of verification required. Higher verification levels may take longer but provide access to higher trading limits.
Can I access Coinsquare from my mobile device?
Yes, Coinsquare offers both iOS and Android mobile apps, as well as a mobile-responsive website that works well on smartphones and tablets.
What should I do if my account is compromised?
Immediately change your password, review all recent transactions, enable 2FA if not already active, and contact Coinsquare customer support. Consider moving funds to a hardware wallet for additional security.
Are there any login restrictions by location?
Coinsquare primarily serves Canadian residents. Some features may be restricted based on your location due to regulatory requirements. Check the terms of service for specific geographical limitations.
Conclusion
Successfully logging into your Coinsquare account is the first step in your cryptocurrency trading journey. By following the security best practices outlined in this guide and keeping your login credentials safe, you can confidently access your account and take advantage of all the features Coinsquare has to offer. Remember to always stay vigilant about security, keep your software updated, and never share your login information with anyone.
If you encounter any issues not covered in this guide, don't hesitate to reach out to Coinsquare's customer support team for assistance.